Access to EKN On­line

Submit a connection request in EKN Online to gain access to the company account. The account administrator reviews and approves your request and assigns an access level. Please note that the administrator role can only be assigned by EKN via a specific Power of Attorney authorisation.

1. Log in to EKN Online
   Please note: If you are a new user, you must first create a user profile.
2. Go to the Accounts tab and select Add account
3. Select Connect to an existing company account and enter the account number
4. The administrator logs in and approves the access request

The account number can be obtained from an account administrator, who can see it in EKN Online under the Accounts tab.

The account number can be obtained from an account administrator, who can see it in EKN Online under the Accounts tab.

If you cannot see the account, you do not have access and need to submit an access request. Ensure that you have the correct account number and that an administrator approves your request.

Go to the Accounts tab and open the relevant company account.

Click Users in the left-hand menu. A list of all users and their access levels will be displayed.

There are three access levels:

Administrator – Can sign casestransactions, manage users, and update account and company details.

User – Can sign cases transactions but cannot manage users. Cannot update account or company details.

Restricted user – Can create and prepare drafts only. but cCannot sign transactions or update account or company details.

All users can view all information on the account, regardless of access level.

An account administrator can remove access for users who should no longer have access to the company account in EKN Online. 

Users can also remove themselves.

1. Go to the Accounts tab
2. Open the account and select Users
3. Click the arrow button in the Show column next to the relevant user and choose to Revoke access to the account.

An administrator Power of Attorney authorisation must be issued, printed, and signed by an authorised signatory. The original must be sent to EKN for processing.

1. Go to the Accounts tab and open the relevant company account
2. Click Users in the left-hand menu and open the relevant user
3. Select the role Administrator and download the administrator Power of Attorney. Get it signed by the company’s authorised signatories and send it to EKN. 

The user submits a connection request themselves. The administrator then approves the request under Connections for approval and assigns an access level.

Go to the Accounts tab and select Connections for approval in the left-hand menu.

Go to the Accounts tab and select Connections for approval in the left-hand menu.

A restricted user can create and prepare drafts but cannot sign transactions or update company details.

The Online Service Agreement and administrator Power of Attorney authorisation must always be signed by an authorised signatory according to the company registration certificate. Please note that the CEO’s signature is not always sufficient — it is the authority of the authorised signatory according to the registration certificate that applies. EKN does not regard these documents as routine administrative measures and therefore requires formal signing by the authorised signatory.