It might be that your buyer’s or borrower’s financial position has deteriorated, or there may be delays, or objections to the delivery. It might also be that defined environmental requirements have not been fulfilled.
The information on this page is intended to help those who hold one of EKN’s guarantees for export credits. If you contact us, we can explain what applies to other types of guarantee.
As a guarantee holder, if any risk increases in your transaction, you must inform and consult with EKN as quickly as possible. You must inform EKN if your customer is showing signs of payment problems, including in transactions that are not guaranteed by EKN, or if you learn of any changes in the customer’s financial situation that might affect the ability to pay.
We discuss what loss-prevention measures may need to be taken. These may include changing the repayment plan, cancelling deliveries or production or freezing disbursements under a loan agreement. If these measures result in costs for you, you may receive some compensation from EKN.