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When there has occurred a problem in the transaction, or there is a payment delay, it is important that you notify EKN in time.

Here you can find the form you need for notification of payment delays.

Notification of delayed payment (2.09e) (also available in EKN Online for Online transactions)

Notification of non-payment for Letter of Credit guarantee (2.11e) (also available in EKN Online for Online transactions)

Notification of delayed payment for Bill of Exchange guarantee (2.09VXe)

Application for compensation

Web page last updated 20 Dec 2021