Access to Online Accounts

Information regarding EKN Online Company Accounts and a step by step instruction including different user levels.

The Online Services Agreement comprises:

  • Online Services Agreement for EKN Online
  • General Terms and Conditions for EKN Online
  • Power(s) of Attorney for EKN Online

Access to a new Company Account

In connection with entering the Online Services Agreement the Account holder issues a power of attorney to the first User in order to give Account Administrator Authorisation.

The Administrator can thereafter, on behalf of the Account Holder, issue Business Account Authorisation to one or more Users.

The Administrator is not able to appoint other Administrators, see become an Administrator in the step by step below.

How do I access an existing Company Account?

Connect to an existing Company Account by logging in to EKN Online and creating a user. Then request to be connected to an existing Company Account by stating the Account Number (please check with your Administrator). The Administrator is then able to approve the connection to the Company Account and digitally sign your Power of Attorney.

How do I revoke user access to our existing Company Account?

An Account Administrator can revoke access for a User from a Company Account in EKN Online. The User can also remove himself from an account.

Revoke a Power of Attorney in EKN Online under Accounts/"select account to open"/User/"select name of user"

Different eID methods

Read more here eID methods

Logging in, creating an account and different user levels - Step by step below. 


Logging in to EKN Online

Login to EKN Online at the top of the EKN website. For more information regarding the accepted forms of eID please read Help logging in


Online company account application

In order to use EKN Online you need an Online Company Account. Fill out the information regarding the company/bank you represent and submit the application.

A company/bank can have several EKN Online Accounts if you wish to separate different business areas. Each separate account needs to go through this process.


Print the Online Services Agreement and the Administrator Power of Attorney

The final page of the Online Company Account application process has links to the Online Services Agreement and the Administrator Power of Attorney. Please print these documents


Authorised signatory signs the documents

The Online Services Agreement and Power of Attorney need to be signed by an authorised signatory. 

EKN will verify the signature against a Swedish registration document and any relevant Power of Attorney. If the company/bank is not Swedish a Legal Opinion supporting the signatory’s right to enter the Agreement is required (see Draft Checklist Legal Opinion). 


Send the originals of the documents to EKN

The address is stated at the bottom of this page. Please address it to EKN and not a specific person at EKN for quicker handling. 

If you require urgent access to EKN Online you can e-mail a copy of the authorised documents to to gain partial access and enable you to fill out an application for a guarantee.

However, EKN require receipt of the original documents within 14 days. 


EKN verify documents

EKN will verify all documents and signatures in order to grant access to EKN Online. 


Add new user / restricted user

The Administrator can now approve new users to the EKN Online Account. under Accounts/Connections for approval.

A Restricted user can do those things which do not require a signature in EKN Online such as start a draft of an application, but not sign and submit the application. 

A User can sign and submit applications and handle all steps in the guarantee processes. However they can't approve the connection for new users of the EKN Online Account.


Become an Administrator

In order to become an Account Administrator for a Company Account you print an Account Administrator Authorisation Power of Attorney. This needs to be signed by an authorised signatory and sent to EKN by post. (see rules above)

You find the Administrator Power of Attorney for any User under Accounts/"select account to open"/User/"select name of user to show"

EKN recommend that you have at least 2 Administrators for each account.

Web page last updated 25 May 2023